Regulations and online payment of accreditation
The accreditation badge can be paid in advance or upon collection in Venice. In both cases, the accreditation badge can be paid exclusively with traceable payment systems, such as credit and debit card (or other payment methods indicated on the e-commerce page).
Please note that the accreditation card is a valid fiscal document. If you wish to request an electronic invoice, this can only be done during the online payment process. Alternatively, when collecting the accreditation at the desk, only a non-fiscal payment receipt can be issued.
Regulations concerning online payment of the accreditation badge:
- Online payment will be active throughout the entire duration of the Festival.
- Online payment will take place in two separate steps. First reservation of payment and second the charge of the amount due. Both steps of payment will be communicated via e-mail by Banca Sella.
- It is recommended to correctly indicate the email account to receive communications.
- The payment is only completed once the amount has been charged. Please wait for the email confirmation. In the case that you did not receive it, please verify that the transaction was successful with your bank.
- The type of accreditation (Press, Industry, Cinema, Cinema for Student, Promotional Card, Venice Immersive) cannot be replaced nor refunded. To obtain a new type of accreditation, a new request with a new payment must be placed.
- The accreditation fee is not refundable under any circumstances, including non-attendance or decision not to use it.
- Loss of the accreditation badge must be reported to the local police authority. The badge will only be replaced against renewed payment of the same fee previously paid and within the times of the issuing office.
Please also note that the accreditation pass constitutes a strictly personal document.
Any transfer or assignment to third parties, even on a temporary basis, is strictly prohibited.
In the event of non-compliance, the accreditation will be immediately withdrawn by security personnel, declared null and void, and will not be eligible for refund or reissue.