Information

What is the difference between the exhibition venue at the Giardini and the Arsenale? Where does the visit start?
The two venues are independent but complementary, because they are part of the same exhibition. The admission ticket is a combined ticket that gives access to both venues.

Is there a cloakroom/luggage storage area in the exhibition venues? Is there a fee?
There is a cloakroom in both the exhibition venues at the Giardini and the Arsenale and they are free of charge.
At the Giardini there is a cloakroom attendant, and at the Arsenale there are lockers with keys.
Medium/large suitcases may not be stored, only small personal objects such as bags, jackets or umbrellas.

Can I leave the exhibition and go back in?
The tickets are valid for one admission only in each exhibition venue even on non-consecutive days. Accreditations are strictly personal, non-transferable and valid for several admissions in both venues, with duration dependent on the selected typology.

How far is the Giardini venue from the Arsenale? How long does it take to visit the venues?
The two venues are about a ten-minute walk from each other. The average visit lasts about 3 hours per venue.

Are there any services offered to help visitors with reduced mobility?
The Exhibition venues offer a courtesy transportation service with electric vehicles for visitors with reduced mobility and, at the Giardini, and there are maps on pedestals that detail conditions of accessibility at the entrance to the pavilions. Also available, to be requested to staff at the venue on a first come first serve basis: strollers, walkers, wheelchairs and folding chairs.
For further information, please consult our website at this page accessibilita-2022b.pdf (labiennale.org) and download the dedicated map (accessibility to the Exhibition venues).